Case Study: Salesforce for Office of Research
Technology Management and Corporate Relations (TMCR) manages university intellectual property and facilitates efficient technology transfer through effective leveraging of internal and external resources. Needing a solution that enables close collaboration between the units, TMCR identified Salesforce as an ideal cloud solution for managing accounts, contacts, patents, cases, and more.
Case Study - AggieFeed
UC Davis Information & Educational Technology (IET) needed to create a complex messaging and aggregation system with limited resources. Since its launch, aggiefeed has grown to include over 70 sources of content and has played a major role in large campus events such as Picnic Day and the Whole Earth Festival.
Case Study - ServiceNow for IET Client Services
Information & Educational Technology, Client Services, identified a gap between the perceptions of IT staff who provided IT services and campus customers who received them. ServiceNow, a cloud based solution, promised the flexibility to meet these demands by leveraging the rich toolset offered by the product.