Case Studies

Case Study: Salesforce for Office of Research

Created on October 11, 2018

Technology Management and Corporate Relations (TMCR) manages university intellectual property and facilitates efficient technology transfer through effective leveraging of internal and external resources. Needing a solution that enables close collaboration between the units, TMCR identified Salesforce as an ideal cloud solution for managing accounts, contacts, patents, cases, and more.

Case Study - Aggiefeed

Created on October 11, 2018

UC Davis Information & Educational Technology (IET) needed to create a complex messaging and aggregation system with limited resources. Since its launch, aggiefeed has grown to include over 70 sources of content and has played a major role in large campus events such as Picnic Day and the Whole Earth Festival.

Case Study - ServiceNow for IET Client Services

Created on October 11, 2018

Information & Educational Technology, Client Services, identified a gap between the perceptions of IT staff who provided IT services and campus customers who received them. ServiceNow, a cloud based solution, promised the flexibility to meet these demands by leveraging the rich toolset offered by the product.