Salesforce is a customer engagement platform that provides a host of applications to codify and streamline engagement with many types of constituents, track that engagement, and report on it. It also provides a platform used to modify the system to suit your needs, giving it a broad reach and facility in customization and configuration to suit the needs of a client. It is offered under a software as a service (SaaS) business model, and is accessed through a web-based interface. It also has a mobile application to ease engagement away from the desktop.

The UC Davis Technology Management & Corporate Relations group (TMCR) uses Salesforce to manage intellectual property at the university & facilitate use of engagement metrics among it's constituent teams.

Contact Info

Service Owner: There is no central service (rather several instances of this around campus). From Josh Van Horn: "Jose Boveda is the best person in IET to talk about instances of Salesforce running on campus as he manages the support for several customer instances."

Michel Wood
Account Executive, Higher Education Foundation
o: 415-836-6611 m: